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- Will this system be able to handle all or only part of my heating needs?
- If only part of my heating needs, will the system work with my existing furnace?
- What temperature ranges can it operate at?
- How do you estimate the size of heat pump needed for my home? (should do a heat loss analysis that includes size, age, insulation values)
- How efficient is the system for heating? For cooling?
- Is the existing ductwork sufficient for the heat pump system?
- Where will the outside unit go?
- How do you mount the outside unit (should be off the ground)?
- Will I need to clear snow from the outside unit?
- Will the refrigerant lines going to the home be insulated?
- How do you seal any penetrations of the home’s building envelope?
- Where will the inside unit go? Is there enough space?
- What is the rated noise of the outside unit?
- What thermostat will be used and what will it give me control over?
- What will I need to do to maintain this system?
- Does the electrical panel need to be upgraded?
- If so, does the electrical service to the home need to be upgraded?
- What type of training and experience does the contractor have with installing heat pump systems?
- What is the cost of the system?
- What is the total cost installed?
- What additional costs are not included in your quote? (eg electrical work)
- What are the estimated operational costs?
- Are there any rebates/incentives currently available?
- How long do you expect the system to last?
- What is the warranty?
- What supports are available if there are problems with the system?
- Can you provide references?
- For ground source heat pumps (GSHPs):
- Where will the pipes go?
- What is the cost of laying the pipes?
- How long are the pipes likely to last?